How can I cross check the family to see where else they have received help in the community?

On the Add/View Families button on your Dashboard (once you add that module to your Dashboard), click Search Network/Add Family. Prior to loading an individual’s/family’s information, you will be asked to enter identifying information to see if they are already in the system. If so, the individual’s contact information and assistance/visit history through other local organizations will be displayed However, you will not see much personal information about that family unless you originally entered them in the system. If the family found through the search is not the same family or if no family is found that matches the data you entered, you may click the button to Add the Family and continue entering the family’s information.