What are the possible options for how our organization can serve families that MTN can help us manage?

Internal, Shared Case Management

Meet The Need’s Shared Case Management system provides solutions for all 3 of your possible options for helping a family:

  1. Record/view assistance you provided to the family today
  2. Post/communicate family needs that you can’t meet today to see who can help
  3. Schedule a family to come back on a future day (if you can’t help them today, and you do not need to post a need because you have a charity drive or delivery coming up and want to schedule the family to come back to receive those items or services)

See MTN’s User Instructions for Shared Case Management.