A confirmation email is sent immediately after someone signs up to meet a need. Reminders are sent at 21, 7, and 1 day prior to the Needed by: date. Recurring volunteer needs only receive a confirmation email and only 1 reminder prior to the first occurrence (due to the number of occurrences). The emails are addressed from the Key Contact of the organization or team who posted the need. The email includes a link asking the user to Cancel if their plans have changed or to Complete and enter a testimonial after the meet the need. Those links will take the person to their church’s or company’s web site to perform those actions (if their church or company has a template). Or it will take them directly to the organization’s web site who posted the need if they are not associated with a church or company (or if their church or company does not have a template).