Category Content: Internal

What are recurring needs and how do I post them?

Recurring needs have multiple regular occurrences on either a daily, weekly or monthly basis. For example, a volunteer need for every day this week from 9am-12pm or every Tuesday for the next month from 9am to 12pm. Selecting this option automatically creates those occurrences toward the bottom of the table on the need posting form. Each occurrence may be edited (e.g. if a particular day falls on a holiday). Individuals can pick which date(s) they wish to adopt or they can opt to adopt every occurrence.

Which module should I use to post my needs?

Which module should I use to post my needs? (View Instructional Video)

  • MTN has 4 main modules:
  • Volunteer & Goods Management
    • – One time, recurring or open ended needs for volunteers
    • – Post needs for items
  • Shared Case Management
    • – Post needs for families in your community
    • – Record family visits and assistance you provided
    • – Schedule families to receive goods/services in the future
    • – See what other organizations have helped families in your community
  • Events Management
    • – Post needs for one time or ongoing special events
    • – Event has a definite begin and end date
    • – Want to create your own categories for customized posting and searching
    • – Post needs for multi-location and multi-organization events
  • International Missions

    • – Post needs for your missionaries in the field
    • – Post needs for upcoming mission trips
    • – Add missionaries and record your missions activity

 

How can I restrict the view status of the need so it is only seen by selected individuals?

On your Open/Partially Filled, Filled or Expired Needs reports, click Edit next to that need and set View Status to Public to publish it instantly out to the entire Meet the Need network, click Semi Private to show it only on your web site, or select Members Only to restrict it to only be seen by your Approved Members (e.g. background checked individuals). Members Only status will require that individuals log in first to prove that they are an approved “member” of your organization or team, authorized to see and meet that need.

Charities will normally select Public when posting a need because they will always want their needs to be shared with local churches and companies.

Can I remove a need from search results?

On your Open/Partially Filled, Filled or Expired Needs reports, click Edit next to that need and set Display Status to Inactive to stop the need from being displayed on any web sites, including your own. NOTE: You can also set the Expiration Date to a past date to remove the need from all web sites automatically.

Can I save a need and post it later?

Yes, you can create a need and make it Inactive until you are ready to activate it so it can be seen in search results. Access inactive needs by selecting Inactive on the Visibility drop down on your Open/Partially Filled, Filled or Expired Needs reports. Click Edit next to that need and set Display Status to Active.

Why can’t I post needs for an indefinite length of time?

In order to keep the database clear of expired needs, we do require an end date for each need posted. Otherwise, organizations could post needs for an indefinite period. Many times needs change and administrators may forget to update those needs, so all needs must have an expiration dates, at which time it will stop appearing in search results.

Because needs with nearer-term shifts and expiration dates appear first in search results, we suggest posting needs more frequently (or adjusting expiration dates on a regular basis) rather than giving them expiration dates in the distant future.

Can I post needs for more than one day/shift or with no set date?

For volunteer needs, you may post them as One-Time, which has only one shift, or as Open-Ended which has no set date (i.e. needed anytime), or as Recurring which has multiple regular occurrences on either a daily, weekly or monthly basis. Selecting the Recurring option automatically creates those individual occurrences (over the date range you specified) toward the bottom of the table. Each of those occurrences may be edited (e.g. if a particular day falls on a holiday).

How do I delete a need?

MTN does not permit deletion of needs that have been posted.  Deleting a partially filled or filled need posted would cause errors in the reports on Organizational and Personal Dashboard reports because commitments made to meet those needs would no longer have a need with which to associate. However, you may deactivate needs at any time. Our reports default to only show Active needs so Inactive needs stay out of view unless you need them (by selecting Inactive from View Status drop down above the Open, Filled and Expired Needs reports).

What is the Per User Limit for a need?

When posting a need the Per User Limit limits the number of items or volunteers any one user may register to bring. For example, a Per User Limit of 1 means that each and every person must register to adopt the need. Use a Per User Limit of 1 when you want to make sure you have the contact information of each person serving. If left unchecked a group leader can bring as many people as they would like, up to the number needed. Although MTN’s group signup functionality permits group leaders to invite or enter in each individual, we do not require group leaders to provide the names and contact information of each person in the group.