Category Content: Internal

Where can I see all of my current events?

View all of your events by clicking on View Events & Reports on your Dashboard. On that page, you can:

  • See the name of contact details for each event’s Key Contact person (authorized to see the event Dashboard, reports and post needs for the event)
  • Deactivate an event so that all of its needs will no longer appear on any web sites by clicking Active-Click to Deactivate
  • Click the Edit button to the right of any event to edit the specifications for that event (e.g. name, description, logo, categories). All revisions will immediately be reflected on your organization’s web site and the web sites of all other local organizations that choose to display that event.
  • Use the Reporting drop down to see Essential, summary level, data or Extended more complete information about your events. Selecting Extended data increases the load time of that page but shows more key metrics about commitments to meet your events’ needs. That same information is available in detail on the Event Dashboard.

How do I get my link to show the needs for my event?

When you create a new event, Meet The Need automatically generates the link you will need to show the needs of that event and allow people to “shop” those needs and sign up to meet them. You can access your event link(s) by clicking on View Events & Reports on your Dashboard.   To the right of each event, click the Create Link button, copy the URL provided, and attach it to the event button on your website (telling people to sign up by clicking that button). You can also email the link to your database and event partners.

 

 

Should I reuse my old event from last year or create a new one?

Do not reuse an old event from a prior year and attempt to update the information. Doing so will assign people who signed up for this year’s event to last year’s event. In other words, if you change the dates of shifts that took place last year to this year, commitments will be blended across the two years.

We recommend simply copying information from the old event that you need to create the new event. You can access your past events by selecting Inactive on the Status drop down on your View Events & Reports.

Can I add a logo to my event?

Yes, you can add a logo to your event that will show up on your search page with your event needs. The logo will also enable your event to be easily recognized on MTN pages appearing on other web site that show local needs and events. When create your event, you will see an Add Logo option to choose an image file to upload from your computer. Square images work best and images larger than 68×68 pixels will be scaled down.

Can I create my own categories of need based on the types of roles, items, projects or locations for my event?

You can create Categories for the types of needs you want to post (e.g. by location, by skills, by people groups being served, etc.) for both volunteer and/or goods needs. How you choose to set up subcategories depends on how your event is organized and how you foresee volunteers predominantly searching for your needs. See examples below.

  • By Location: work site, site 2, site 3, etc.
  • By Skills: parking, food, entertainment, etc.
  • By People Groups: elderly, children, single parents, etc.

How do I create events using Meet The Need? 

On your Dashboard, go to the Event module and click Create Event. Type in the name, description and upload a logo for your event (if applicable). Determine what categories of needs you will have for your event (e.g. projects, locations, job skills, or people groups) and enter those category names. After you have created your event you will be taken directly to your Event Summary page to post needs for the event (under each category you created). On that same page, you can edit the event and get your link (to show needs and take signups for your event). An event Dashboard is also set up for you when you create the event to see commitments and reports for your event, which you can access by clicking on the name of the event on the Event Summary page or by selecting the event from the Select Other Organization drop down next to the Dashboard icon on the top right of your Dashboard.

Click here to read MTN Quick Start Guide for Events

 

As a Key Contact of an organization, how do I see where “members” within my organization are serving?

On your organizational Dashboard, under My Account and Member Reports, click the buttons to view:

  1. Pending Gifts/Commitments (View Instructional Video) – Pending Gifts are commitments by your Approved Members which they have not yet indicated they have fulfilled. For each Pending Gift you can see what they agreed to give (or service they agreed to provide), to whom, quantity and how long ago. For charities, “Pending Gifts” lists all outstanding commitments of your Approved “Members” to meet needs only of your organization. For churches and companies, this page lists all current commitments (adopted, but not yet completed) to meet needs of your organization and other organizations by your Approved “Members”. This allows you to view all of the giving activity that your organization is involved in across any date range or any type of need.
  2. Completed Gifts/Commitments (View Instructional Video) – Completed Gifts are commitments by your Approved Members which they have indicated that they have fulfilled. For each Completed Gift, you can see what each member gave (or service they provided), to whom, quantity, how long ago, how long it took them to fulfill the commitment, and a testimonial about their experience meeting each need. For charities, “Completed Gifts” lists all past commitments/gifts of your Approved “Members” to meet needs only of your organization. For churches and companies, this page lists all past commitments/gifts to meet needs of your organization and other organizations by your Approved “Members”. This allows you to view all of the giving activity that your organization is involved in across any date range or any type of need.

Your “members” can “complete” a Pending Commitment/Gift by logging back into their account after they have met the need, going to their Personal Dashboard, clicking on My Pending Commitments, clicking on the Complete button next to the applicable need, entering a testimonial about their experience meeting the need and clicking Submit.

 

What are Completed Commitments by Individuals or Groups under View Needs/Reports?

This report contains a history of every individual, church, or ministry who has ever met a need your organization posted in the past so you can look them up by name and stay in touch with them, including:

  • All contact details for each person or group
  • What church or company that person is associated with (if any)
  • What need(s) they met
  • When and how they met the need
  • How many volunteers or items they brought with them
  • A testimonial of the experience that person or group had meeting the need
  • If that person or group cancelled, why they cancelled

On this report, Key Contacts can:

  • Enter any identifying information about a particular individual or group to see all of their completed commitments
  • Select from drop down boxes to narrow all commitments by the categories or subcategories of goods or services provided to the organization, families, mission trips, missionaries or events
  • Sort Commitments by a wide variety of date ranges
  • View contact details and organizational affiliation (church or company) of each individual or group, the need they met, date need was met, date they made the commitment, difference between the date the commitment was made and the date they met the need, and the number of items or volunteers provided
  • View data, graphs and charts showing key metrics for total commitments fulfilled (those displayed based on your search criteria above) for needs posted by your organization by date range and need type. Metrics include the number of volunteers, items, volunteer hours and other summary level statistics.
  • Automatically generate a CSV report showing all of the data for the commitments displayed in the table based on your search criteria.