Does my staff need to be technically proficient to use MTN?

For staff members, the Dashboard is well organized and straightforward.  All functionality is designed to be “1 click” (e.g. approving members, creating teams, deactivating needs).  Posting a recurring need for volunteers for the entire summer can take less than 2 minutes.  Many small charities and churches use MTN and most have little technical proficiency so we have to make it easy (e.g. to post needs, edit needs, read reports about who’s meeting those needs) to get everyone on board with MTN.  Our efforts are to take every possible step/click away from users (to make the system easier to navigate), which has meant much more technology development work on our part but resulted in a more user friendly system.

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