We recommend always working with your Dashboard on the www.meettheneed.org home page template, not on your web site template. If you are accessing your dashboard through your template then you will lose some of the functionality of your Dashboard and the appearance of many administrative pages will be distorted.
To get off of your template and back on Meet The Need’s template for managing your account:
- Close out your browser entirely, meaning closing all windows open for that browser
- Go to meettheneed.org and log in
- If necessary, clear your browser’s history, cookies and cache
- If necessary , refresh your Dashboard page after you log back into your account on meettheneed.org
After these steps, your Dashboard should appear like Meet The Need’s website and not your template.
This issue does not occur for your volunteers because your template is optimized for all of the pages they will use to sign up for needs and manage their commitments. Only your Key Contacts (administrators) can access your organizational Dashboard and manage your account.